Cancellation Policy
Please note by the submission of your
on-line Pre-Registration you agree to adhere to our cancellation, Weather
Related and refund policy that is list below:
Cancellation Policy
·We reserve the right to cancel any course, 14
calendar days prior to the scheduled start date, due to insufficient
enrollment.
·We reserve the right to change the venue of the
course, 14 calendar days prior to the scheduled start date.
Travel arrangements should not be made more than 14
calendar days in advance, as the venue is subject to change.
·In the event of a venue change, you will be notified
by a Thermo representative.Thermo will not be responsible for expenses incurred
(for example, non-refundable airline reservations) if the course is cancelled
or moved.
·Cost for courses is quoted in U.S. dollars.
·Payment in full is due upon course commencement.
·Attendee substitutions may be made at any time (call
us first to determine if course is appropriate).
·Enrollment in your desired training course(s) is not
guaranteed until receipt of this form, the pre-course questionnaire (if
applicable), and confirmed method of payment.
Weather Related Cancellation
·We reserve the right to cancel any course, by 2pm
Eastern time the Friday prior to the course start date.
·Thermo will not be responsible for expense incurred
(for example, no-refundable airline reservations).
·If a customer arrives to the area in advance and the
course is cancelled by 2pm Eastern the Friday prior to the course start date;
Thermo is not responsible for expenses incurred.
·For weather advisories, please contact us at
800-532-4752 and speak directly with the registrar.
Refund Policy
·100% refund for cancellations received 15+ business
days prior to course date.
·50% refund for cancellations received 10-15 business
days prior to course date.
·No refund for cancellations received fewer than 10
business days prior to course date.
·No refund for no-shows.
If you have any questions or need further
information please feel free to contact us.